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Drona Valuechain

Industry

FMCG & Retail Logistics

FMCG punishes rigidity. Volume triples for a festival window, a promotion changes the SKU mix overnight, and the delivery window at a modern-trade distribution centre is measured in hours.

What makes fmcg & retail different

Fast-moving consumer goods and retail distribution combine three pressures that rarely appear together: very high throughput, a broad and shifting SKU range, and demand that swings sharply with season and promotion. Layered on top is multi-channel complexity — general trade, modern trade and e-commerce each expect different pack configurations, documentation and delivery windows from the same warehouse.

Our approach

How we run fmcg & retail

01

Throughput-first warehouse design

Layout and slotting are designed around order-line velocity and re-slotted as the mix shifts, because in a high-throughput operation picking travel is the dominant labour cost.

02

Seasonal scalability

Peak capacity is planned into the contract — space, headcount and dispatch capacity — so a festival ramp is a scheduled event rather than an emergency, and you are not paying for peak capacity through the trough.

03

Multi-channel dispatch discipline

General trade, modern trade and e-commerce orders are picked, packed and documented to each channel’s requirements from a shared inventory pool, with the appointment and documentation discipline that modern-trade DCs enforce.

04

Returns handled as a designed flow

Reverse logistics is planned rather than improvised: pickups, return-to-origin, inspection and the booking discipline that reconciles physical returns against credits.

FAQ

FMCG & Retail — common questions

How do you handle seasonal demand peaks?

Peak capacity is built into the contract in advance — additional space, planned surge headcount and dispatch capacity — with the trigger points agreed ahead of the season. That keeps the ramp scheduled rather than reactive, and it means you are not carrying peak-sized fixed cost through the off-season.

Can you serve general trade, modern trade and e-commerce from one warehouse?

Yes. The three channels differ in pack configuration, documentation and delivery-window discipline rather than in the underlying stock, so they can be served from a shared inventory pool with channel-specific pick, pack and dispatch processes.

What does high-throughput fulfilment require that ordinary warehousing does not?

Mainly slotting discipline and re-slotting cadence. At high order-line volumes, the distance a picker travels dominates labour cost, so the placement of fast-moving SKUs — and the willingness to change it as the mix shifts — matters more than any other single factor.

Running a fmcg operation that needs a better logistics partner?

Share your volumes, locations and current pain points and we'll come back with a practical proposal.